Sanctuary of Hope Privacy Policy & Terms of Use

SANCTUARY OF HOPE is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.

In addition, SANCTUARY OF HOPE will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

No Sharing of Personal Information

SANCTUARY OF HOPE never sells, rents, leases or exchanges your personal information with other organizations. SANCTUARY OF HOPE may occasionally send mailings on behalf of other organizations or ministries when their interests align with SANCTUARY OF HOPE.

Security

SANCTUARY OF HOPE is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. SANCTUARY OF HOPE uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your information, it is accessible only to a small number of trusted SANCTUARY OF HOPE employees who have been specially trained in processing this information.

Cookies

From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of websites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.

Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.

Because cookies are used throughout our websites, disabling them may prevent you from using certain parts of the sites.

We use the following categories on our websites and other online services:

Strictly Necessary Cookies
These cookies are essential to enable you to browse around our websites and use their features. Without these cookies, services like shopping baskets and e-billing cannot be provided.

Performance Cookies
These cookies collect information about how you use our websites — for instance, which pages you go to most. This data may be used to help optimize our websites and make them easier for you to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Functionality Cookies
These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localized for your area. We may also remember preferences such as text size, fonts and other customizable site elements. They may also be used to keep track of what featured products or videos have been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites.

Google Analytics

Sanctuary of Hope’s website uses Google Analytics to analyze our users’ website and mobile app experiences by storing and retrieving information from your browser by using cookies. This information is not personally identifiable to you, but is used to make our sites work as you expect them to, and can be used to give you a more personalized web experience. The ultimate objective of which is to tailor our sites to meet your expectations and keep you informed about upcoming products, offers and events that may interest you. You can choose to change your privacy preferences to prevent the use of non-essential cookies by opting-out of Google Analytics’ data collection on SOHCares.org by clicking that option, below. Note that this opt-out only applies to data collected on SOHCares.org and not to data that might be collected by Google Analytics on any other sites.

Children's Online Privacy

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site in order to ensure that his or her privacy is well protected.

To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission Website. You may also benefit from the information and resources available on ProtectKids.com. (hyperlinks: https://www.ftc.gov/ and https://enough.org/)

Account Policy

SANCTUARY OF HOPE reserves the right to de-activate or remove any user accounts provided at www.SOHCares.org without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.

If you have comments or questions about any of our policies or our website, please contact us at 210-499-1554 during office hours (8:30am - 5:30pm CST Monday-Friday).